Questions, answered
More customers, explained
How do I get more customers for my business?+
Treat it as a chain of four links: demand, conversion, follow-up and close. Measure each one, find the weakest, and repair that first. Most companies reach for more demand because it is the link an agency can sell them, while the actual loss sits in follow-up speed or in a website that does not convert the traffic already arriving. Fixing the weakest link is usually cheaper and always faster.
How quickly can we expect more enquiries?+
The first wave usually comes within weeks, and it comes from assets you already own: your contact list, your old quote requests and the traffic already visiting your site. Campaigns go live within a few weeks after that and produce enquiries within days of launching. Structural, predictable volume builds over roughly three months, because search, AI visibility and content compound rather than switch on.
Is it better to buy leads or generate our own?+
A bought lead is typically sold to several of your competitors at the same time, so you compete on who calls first rather than on who is the better fit. It can work as a supplement, especially while you are building. It is a poor foundation, because the cost rises with your volume and you own nothing when you stop paying. Most companies we work with keep buying some leads; they just stop depending on them.
Our sales team is the bottleneck, not our marketing. Can you help?+
That is the most common thing we hear and it is usually true. More leads on top of a leaking follow-up process just makes the leak bigger. So we start there: speed-to-lead alerts, automatic email and SMS sequences, one CRM where every enquiry has an owner and a next step, and a dashboard that shows per person what came in, what was called and what was signed. Only then do we turn up the volume.
What does a customer cost?+
That depends on your margin and your close rate, which is exactly why we work it out before spending anything. Work back from what a customer is worth to you, through your close rate, to what you can afford to pay for a qualified enquiry. A company with high margin and idle capacity can pay far more than one at full capacity on thin margin, and industry benchmarks ignore both.
How do we know which marketing produced which customer?+
Server-side tracking, UTM discipline and one CRM. Every click, form, call and sale lands in the same system, so you can see the path from ad to invoice and what it cost. You get a live dashboard and a weekly review to go through it. Without that, the budget conversation is an argument about whose numbers are real.
Do you guarantee results?+
We agree the growth target with you before we start and write it into the contract, along with what happens if we do not deliver. We can do that because we only take on companies where the model adds up: enough delivery capacity, a realistic market and a sales team that answers the phone. Establishing whether that is true is part of the free call.